This article follows the earlier publication in
the Journal of Workplace Learning in Vol 16 Issue 5/6 entitled
“ECUANET - the European Corporate Universities and Academies
Transnational Best Practice Network”.
Purpose:
The purpose of this paper is to reflect on and inform
about learning points from this two year duration best practice action
research and transnational networking project as it approaches its final
stage.
It comments upon the interim findings concerning
project progress, the empirical research process and factors shaping
current innovative corporate university pioneering applications for the
effective and efficient management of quality lifelong learning going
forward into the future.
The full ECUANET project report with detailed
analysis and recommendations will be published in January 2008.
Design/methodology/approach:
This article has been designed to assist the process
of reflection and assimilation of information and experience on a major
European project leading up to the final project report. It explicates
the key positive and obfuscating dynamics that the project team have had
to, and will have to conjure with, in reaching its recommendations about
the evolution of best practice in corporate university and enterprise
academy design and management.
The project partners have operated a voluntary or
self-selection process in their recruitment of corporate partner
organisations to participate in the project action research case study
work.
The research methodology was based upon the corporate
university blueprint architecture and browser toolkit to provide depth
in practice evidence and a searchable database for comparative case to
case practice evaluation of the key performance indicators (KPIs).
Interim Findings:
It was found that the corporate university
organisation and business development concept is a subject area which is
either well understood by company management and education institutions
or there is considerable confusion about its role and purpose. This
comment does not apply comfortably and consistently universally as there
are very different states of maturity, adoption and interpretation in
the concept’s development and practice across the world region by
region.
From a wide and diverse portfolio of companies and
organisations who were invited to participate in the action research
case studies, those who accepted have one very important characteristic
in common: they are all intensively engaged in managing a major
innovation, i.e. they already have the commitment and fortitude to
making new ideas work in practice.
As previously reported in this journal, it is
confirmed by the experience of this project that to be successful in
this turbulent era of intensive new learning management, it requires
continuous commitment to engendering innovation diffusion in both
strategic and tactically inspired new learning process management. In
addition it also demands serious reflection about the creative nature of
the learning leadership role and also the style of its management.
Practical implications:
The results of the project at this stage show that a
successful corporate university intervention needs to be founded upon a
sustainable commitment by top management and they should promote, if
they do not already have it themselves, the spirit of curiosity; to find
out better ways of doing business today and in the future. It requires
an in-depth understanding of the organisation’s strategic learning needs
going forward, good knowledge of the models of corporate university
development that are available and reliable, the gaps that exist in
matrix skills and competencies at all levels and the detailed planning
of all resource strands.
Originality/value:
The a priori browser-based corporate
university blueprint model architecture employed in the empirical case
study research mode proved to have both the depth and flexibility to
provide a high quality evaluative framework and capture all the dynamics
relating to the key variables in good corporate university design and
management. The database of case foundation information, key performance
indicators (KPIs) and best practice outcomes will be one of the most
comprehensive and world class quality reference sources published to
date.
The individual variables that make up the portfolios
of emergent best practices - process and management - have originality
and value both individually and collectively. The impact of these best
practice ways of working will have far reaching consequences for
leadership and the future shape of lifelong interdependent learning
between employers and employees and policy in government departments and
education institutions.
An overview assessment is also made on the
positioning of the corporate university concept on the innovation
adoption curve.